Network Specialist (French fluency)
dla Guest Tek / Warszawa
Tagi: network specialist french analyst
Key Responsibilities:
• Taking calls from Hotel Staff members.
• Resolving or escalating tickets according to company policy.
• Creating or updating tickets according to company policies.
• Available to work on a 24/7/365 shift work basis.
• Co-operating within the team to ensure all calls are answered within SLA’s.
• Communicating with clients and client facing departments.
• Working on various other duties, as requested by Managers.
• Taking additional trainings as requested.
• Other related duties as assigned.
Qualifications:
• Fluent in French (written/verbal) is a must.
• Communicative English (oral and written skills).
• University diploma or relevant experience in network troubleshooting.
• Strong communication skills, and understanding of the business supported.
• Must demonstrate superior troubleshooting skills.
Personal Attributes:
• Ability to quickly build strong relationships with colleagues and clients.
• Ability to work under pressure.
• A positive “can do” attitude and customer focused approach that will enable to deal with challenging situations with integrity, empathy and sincerity.
• Must show knowledge about latest technology in use.
• Must have a desire to learn.
We offer:
• Challenging work with innovative technology for a global leader in the industry.
• Career development within a global structure.
• Training program.
• Stable employment in multicultural and international organization.
• Competitive salary and good social benefits package (Private medical care, Multisport, Benefit system).
• Friendly and fun work atmosphere.
Jeżeli ta oferta pracy nie jest zgodna z regulaminem, powiadom nas!
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Wyświetlona: 4807 razy